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Alarm Systems & VoIP (Voice over Internet Protocol) Phone Lines
An astounding and unexpected number of people are dropping their (POTS) plain old telephone system, for the latest trends in phone service, VoIP. According to Frost & Sullivan there were 100,000 VoIP users at the end of 2003. Just halfway through 2004 the number jumped to more than 500,000. The draw to such a change is most often cost related. Traditional phone companies charge use fees and by the minute charges, coupled with long distance fees. VoIP companies are charging a flat fee somewhere between $15.00 to $30.00 US per month, for unlimited calls to anywhere in the US and Canada. VoIP works by digitizing voice signals from your phone and sending them over the Internet via your home or business computer. While people are scrambling to make the switch and begin to count the money they are saving, they may not realize that there is a good possibility that they are cutting the link between their alarm system and the monitoring station. Another link that is lost in most cases is traditional 911 services, as VoIP does not capture data for emergency response. When your alarm goes off due to an attempted break in, is no time to find out that the monitoring response that you have been faithfully paying for is not available for you. The Alarm Company has no way of knowing that you switched services. You should be sending a test signal monthly, to assure yourself that the system is working properly, no matter who you are connected through. Be advised that if you are using VoIP and the signal goes through, it does not mean that it will always be as clear. The volume of traffic on the Internet can and will vary the quality of the digitized signal it sends. If you find yourself intrigued by this revolution in phone services and are dependent on alarm system dispatch as part of your security plan, you should consider the pitfalls and options. * If power fails to the premise it is likely that your VoIP will fail also, unless your PC has a backup power source. * You may not be able to use 911 services. * Your signal may go through giving you a false sense of security, as it may not work next time. * You may have already switched to VoIP and not realize that your alarm is not being monitored. I myself have elected to utilize VoIP to save money on long distance. I also maintain a standard limited use phone line to take care of my security communications, 911 and phone backup should power fail. The (limited use) phone line, cost me less than $15.00 per month and is offset by the savings on my long distance bill. Cellular communicators are available that will make your alarm call over any available cellular network. The device will have to be purchased for about $200.00 to $500.00, and an additional fee of approximately $10.00 per month is added to your monitoring bill. Some alarm companies offer radio signal transmitted monitoring services, which do not depend on phone lines of any sort to transmit your alarm signal. The availability of such services is limited and depends where you live. Alarm companies of all sizes are working with manufactures and providers of VoIP services to find ways to properly integrate Alarm Systems with these phone communications industry changes. I would expect many changes in the near future as this does not seem to be a passing fad. Be on the lookout for information on these changes, so that you can always make an informed decision. Matthew Francis Alarms@expertsknow.com 22 year veteran of the alarm industry Installer, salesman, licensed alarm company owner, monitoring station designer, promotions and marketing director with one of the worlds largest security dealers. He now works as a consumer advocate, teaching consumers how to buy or get systems for free (without being taken). He is committed to being unbiased. His web site is http://www.expertsknow.com
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RELATED ARTICLES
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"As business people we manufacture shin pads, or we distribute cat food, or we evangelize, but should we be considering VoIP? Will it make us more money, or save us time?" -Dennis SchooleySo what's all this VoIP hype anyway? I mean we all know that our voice can be delivered to the four corners of the globe over telephone lines. (Actually, I missed that part of second grade math where they taught us that a ball has corners, but everybody says it, so I'll accept it). Making PC to Phone VoIP Calls over Dial-Up Internet Connections There's a lot of hype these days surrounding Internet-based voice communications (VoIP) replacing traditional telephone service. Most of this revolves around companies such as Vonage who coin themselves as the 'Broadband Phone Company'. VOIP Questions and Answers Voice over Internet Protocol, or VoIP, has grown in popularity recently and with that rise in popularity has come a number of common misconceptions and confusion. Global Value Conncet ( http://globalvalueconnect. The Calling Card Alternative For a few years now, the calling cards business is booming. Everywhere you go, everywhere you search you might find one: in WallMarts, grocery stores, newspaper stands, vending machines in coffee shops. What Do You Know About VoIP? What is VoIPVoIP is an acronym for voice over internet protocol, aka voice over ip phone. A VoIP, in essence, is a computer phone that allows you to make phone calls from your computer to anyone in the world, e. VoIP in the Home VoIP is set to revolutionise home communications. With VoIP you can make telephone calls over your broadband connection for free! Well in some cases you can, in other cases you might need to pay a monthly subscription to a VoIP service provider. The Dangers of Peer-to-Peer Systems Peer-to-Peer (P2P) systems do not operate on secure lines, thus providing a conduit for hackers to enter a network or computer, access personal and confidential information, as well as deploy viruses or worms. Users of P2P systems are prime targets and/or launching points for malicious hacker attacks simply because it requires downloading and sharing electronic files or programs, not to mention usage on publicly open and interpretable industry standard protocols and industry standard codec. Needless HIGH RISK Exposure For Business Using Computer Phones The Facts? Computer phones (VoIP) offer the most optimal means of communicating when considering quality and cost, and can save businesses up to 80% on their phone bills when calling from PC to PC, to landlines, or to mobile phones, regardless of company size.? Over 90% of all VoIP solutions providers operate on unsecure lines or platforms, whether free or charging for services. Why Over 90% of VoIP Services Are Vulnerable to Attack John Ashcroft, Attorney General, in remarks at the High Technology Crime Investigation Association 2004 International Training Conference held on September 13, 2004 stated, "We have seen worms and viruses attack?disrupting basic services?And with the increased use of the Internet and especially peer-to-peer networking, we have seen malicious code spread more quickly and infect more personal computers than ever before. The cost of these worms, viruses, and denial-of-service attacks?reaches into the billions of dollars. How VoIP Will Affect Every Household and Business in the World Seattle venture capitalist, Greg Gottesman, calls it "?one of the most important changes in communications in the past 100 years."The Boeing Company announced plans to move its 150,000 employees to an internet-based phone system, and several Seattle area residents are using internet telephones to get cheap rates or, in some cases, free international phone calls.
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